K2OUR

General terms of use

1. Introduction

www.k2our.com and android/ios app(K2our site) are operated by K2our. The terms “we”, “us”, and “our” refer to k2our. The use of k2our site is subject to the following terms and conditions of use, as amended from time to time (the “Terms”). The Terms are to be read together by customers with any terms, conditions or disclaimers provided in the pages of k2our. Please review the Terms carefully. The Terms apply to all users of k2our site, including without limitation, users who are browsers, customers, merchants, vendors and/or contributors of content. If customers access and use K2our site, customers accept and agree to be bound by and comply with the Terms and our Privacy Policy. If customers do not agree to the Terms or our Privacy Policy, customers are not authorized to access k2our site, use any of k2our’s services or place an order on k2our site.

2. Use of K2our site

Customers agree to use k2our site for legitimate purposes and not for any illegal or unauthorized purpose, including without limitation, in violation of any intellectual property or privacy law. By agreeing to the Terms, customers represent and warrant that customers are at least the age of majority in customer’s state or province of residence and are legally capable of entering into a binding contract.
Customers agree to not use k2our site to conduct any activity that would constitute a civil or criminal offence or violate any law. Customers agree not to attempt to interfere with k2our’s network or security features or to gain unauthorized access to our systems.
Customers agree to provide us with accurate personal information, such as customer’s email address, mailing address and other contact details in order to complete customer’s order or contact customers as needed. Customers agree to promptly update customer’s account and information. Customers authorize us to collect and use this information to contact customers in accordance with our Privacy Policy.

3. General Conditions

We reserve the right to refuse service to anyone, at any time, for any reason. We reserve the right to make any modifications to the website, including terminating, changing, suspending or discontinuing any aspect of the website at any time, without notice. We may impose additional rules or limits on the use of k2our site. Customers agree to review the Terms regularly and customer’s continued access or use of k2our site will mean that customers agree to any changes.
Customers agree that we will not be liable to customers or any third party for any modification, suspension or discontinuance of k2our site or for any service, content, feature or product offered through k2our site.

4. Products or Services

All purchases through k2our site are subject to product availability. We may, in our sole discretion, limit or cancel the quantities offered on k2our site or limit the sales of our products or services to any person, household, geographic region or jurisdiction.
Prices for our products in k2our site are subject to change, without notice. Unless otherwise indicated, prices displayed on k2our are quoted in KRW(Korean Won). Customers can change currency from KRW to favoured currency.
We reserve the right, in our sole discretion, to refuse orders, including without limitation, orders that appear to be placed by distributors or resellers. If we believe that customers have made a false or fraudulent order, we will be entitled to cancel the order and inform the relevant authorities.

5. Links to Third-Party Websites

Links from or to websites outside k2our site are meant for convenience only. We do not review, endorse, approve or control, and are not responsible for any sites linked from or to k2our site, the content of those sites, the third parties named therein, or their products and services. Linking to any other site is at customer’s sole risk and we will not be responsible or liable for any damages in connection with linking. Links to downloadable software sites are for convenience only and we are not responsible or liable for any difficulties or consequences associated with downloading the software. Use of any downloaded software is governed by the terms of the license agreement, if any, which accompanies or is provided with the software.

6. Payment

Payments can be done by PayPal, international credit card, Korean Credit/Debit card, Apple pay, Google pay and bank transfer(USD only). After a successful payment, customers will get an e-voucher from k2our site to customer’s e-mail. Regarding bank transfer payment, customer has to type booking name on the passport in the sender field and send bank transfer receipt to k2our4u@gmail.com within 24 hours of payment to verify booking. Otherwise, it may cause cancellation of booking.

7. Cancellation

Cancellation has to be requested by booking customer on k2our site or Telephone call and any messenger which is used by k2our.
72 hours before the tour departure time on the product page : 100% refund
48 hours before the tour departure time on the product page : 50% refund
24 hours before the tour departure time on the product page : non-refundable
Under some of uncontrollable situation (e.g. official medical report, natural disaster, international or internal flight cancellations), customer can get refund when they submit proper document within 48 hours.

8. Use Comments, Feedback, and Other Submissions

Customers acknowledge that customers are responsible for the information, profiles, opinions, messages, comments and any other content (collectively, the “Content”) that customers post, distribute or share on or through k2our site or services available in connection with k2our site. Customers further acknowledge that customers have full responsibility for the Content, including but limited to, with respect to its legality, and its trademark, copyright and other intellectual property ownership.
Customers agree that any Content submitted by customers in response to a request by us for a specific submission may be edited, adapted, modified, recreated, published, or distributed by us. Customers further agree that we are under no obligation to maintain any Content in confidence, to pay compensation for any Content or to respond to any Content.
Customers agree that customers will not post, distribute or share any Content on k2our site that is protected by copyright, trademark, patent or any other proprietary right without the express consent of the owner of such proprietary right. Customers further agree that customer’s Content will not be unlawful, abusive or obscene nor will it contain any malware or computer virus that could affect k2our site’s operations. Customers will be solely liable for any Content that customers make and its accuracy. We have no responsibility and assume no liability for any Content posted by customers or any third-party.
We reserve the right to terminate customer’s ability to post on k2our site and to remove and/or delete any Content that we deem objectionable. Customers consent to such removal and/or deletion and waive any claim against us for the removal and/or deletion of customer’s Content.

9. Customer’s Personal Information

Please see our Privacy Policy to learn about how we collect, use, and share customer’s personal information.

10. Errors and Omissions

Please note that k2our site may contain typographical errors or inaccuracies and may not be complete or current. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time, without prior notice (including after an order has been submitted). Such errors, inaccuracies or omissions may relate to product description, pricing, promotion and availability and we reserve the right to cancel or refuse any order placed based on incorrect pricing or availability information, to the extent permitted by applicable law.
We do not undertake to update, modify or clarify information on k2our site, except as required by law.

11. Disclaimer and Limitation of Liability

Customers assume all responsibility and risk with respect to customer’s use of k2our site, which is provided “as is” without warranties, representations or conditions of any kind, either express or implied, with regard to information accessed from or via k2our, including without limitation, all content and materials, and functions and services provided on k2our site, all of which are provided without warranty of any kind, including but not limited to warranties concerning the availability, accuracy, completeness or usefulness of content or information, uninterrupted access, and any warranties of title, non-infringement, merchantability or fitness for a particular purpose. We do not warrant that k2our site or its functioning or the content and material of the services made available thereby will be timely, secure, uninterrupted or error-free, that defects will be corrected, or that k2ours site or the servers that make k2our site available are free of viruses or other harmful components.
The use of k2our site is at customer’s sole risk and customers assume full responsibility for any costs associated with customer’s use of k2our site. We will not be liable for any damages of any kind related to the use of k2our site.
In no event will we, or our affiliates, our or their respective content or service providers, or any of our or their respective directors, officers, agents, contractors, suppliers or employees be liable to customers for any direct, indirect, special, incidental, consequential, exemplary or punitive damages, losses or causes of action, or lost revenue, lost profits, lost business or sales, or any other type of damage, whether based in contract or tort (including negligence), strict liability or otherwise, arising from customer’s use of, or the inability to use, or the performance of, k2our site or the content or material or functionality through k2our site, even if we are advised of the possibility of such damages. Certain jurisdictions do not allow limitation of liability or the exclusion or limitation of certain damages. In such jurisdictions, some or all of the above disclaimers, exclusions, or limitations, may not apply to customers and our liability will be limited to the maximum extent permitted by law.

12. Indemnification

Customers agree to defend and indemnify us, and hold us and our affiliates harmless,, and our and their respective directors, officers, agents, contractors, and employees against any losses, liabilities, claims, expenses (including legal fees) in any way arising from, related to or in connection with customer’s use of k2our site, customer’s violation of the Terms, or the posting or transmission of any materials on or through the website by customers, including but not limited to, any third party claim that any information or materials provided by customers infringe upon any third party proprietary rights.

13. Entire Agreement

The Terms and any documents expressly referred to in them represent the entire agreement between customers and us in relation to the subject matter of the Terms and supersede any prior agreement, understanding or arrangement between customers and us, whether oral or in writing. Both customers and we acknowledge that, in entering into these Terms, neither customers nor we have relied on any representation, undertaking or promise given by the other or implied from anything said or written between customers and us prior to such Terms, except as expressly stated in the Terms.

14. Waiver

Our failure to exercise or enforce any right or provision of the Terms will not constitute a waiver of such right or provision. A waiver by us of any default will not constitute a waiver of any subsequent default. No waiver by us is effective unless it is communicated to customers in writing

15. Severability

If any of the provisions of the Terms are determined by any competent authority to be invalid, unlawful or unenforceable, such provision will to that extent be severed from the remaining Terms, which will continue to be valid and enforceable to the fullest extent permitted by law.